Reciprocal trust, courtesy and respect are the hallmarks of the attorney-client relationship. That is why this law firm is determined to fulfill each and every one of these Clients Rights to the best of our ability. Every client should have the expectation of the following:

1. You are entitled to be treated with courtesy and consideration at all times by your lawyer and the other lawyers  and personnel in your lawyer's office.

2. You are entitled to an attorney capable of handling your legal matter competently and diligently, in accordance with the highest standards of the profession. If you are not satisfied with how your matter is being handled, you have the right to withdraw from the attorney-client relationship at any time (court approval may be required in some matters and your attorney may have a claim against you for the value of services rendered to you up to the point of discharge).

3. You are entitled to your lawyer's independent professional judgment and undivided loyalty uncompromised by conflicts of interest.

4. You are entitled to be charged a reasonable fee and to have your lawyer explain at the outset how the fee will be computed and the manner and frequency of billing. You are entitled to request and receive a written itemized bill from your attorney at reasonable intervals. You may refuse to enter into any fee arrangement that you find unsatisfactory. In the event of a fee dispute, you may have the right to seek arbitration in the event of a fee dispute, or upon your request.

5. You are entitled to have your questions and concerns addressed in a prompt manner and to have your telephone calls returned in a prompt manner.  For those in custody, you are entitled to call your lawyer collect and to have your lawyer accept a reasonable amount of collect calls.

6. You are entitled to be kept informed as to the status of your matter and to request and receive copies of papers. You are entitled to sufficient information to allow you to participate meaningfully in the development of your matter.

7. You are entitled to have your legitimate objectives respected by your attorney, including whether or not to plea or settle your matter (court approval of a settlement is required in some matters).

8. You have the right to privacy in your dealings with your lawyer and to have your secrets and confidences preserved to the extent permitted by law.  

9. You are entitled to have your attorney conduct himself or herself ethically in accordance with the Code of Professional Responsibility.  At this firm your attorney will ALWAYS conduct himself in an ethical manner in accordance with the Code of Professional Responsibility.  At no time, and under no circumstance, will your attorney violate the rules of Professional Responsibility.

10. You may not be refused representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.